Shipping policy
Shipping Policy
Thank you for shopping with Vellora Store. We aim to process and ship orders as quickly as possible.
Order Processing
Orders are normally processed within 1–3 business days after payment is successfully received.
Delivery Time
Estimated delivery times may vary depending on the destination, shipping method, carrier, customs clearance, and other factors.
International orders may take approximately 7–12 business days to arrive, depending on the destination and shipping service.
Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
International Shipping
Vellora Store may ship to selected international destinations. Customers are responsible for providing accurate delivery information.
Customs and Import Duties
International orders may be subject to customs duties, taxes, or other import charges imposed by the destination country. Any such charges are the responsibility of the customer.
Tracking
Where tracking is available, tracking information will be provided after the order has been shipped.
Shipping Delays
Delivery times are estimates and are not guaranteed. Vellora Store is not responsible for delays caused by carriers, customs, weather, holidays, incorrect address information, or other circumstances beyond our control.
Incorrect or Incomplete Address
Customers are responsible for providing a correct and complete shipping address. Additional shipping costs caused by an incorrect or incomplete address may be the responsibility of the customer.
Contact Us
If you have questions about your order or shipping, please contact us through the contact information provided on our website.